STORIES TOLD BY TECHNICAL SUPPORT STAFF
1. Compaq Corporation is considering replacing the standard
message "Press any Key" on
"Press Return Key" due to the large
number of messages asking about the location of the "Any" key.
2. AST Corporation Technical Support has received a complaint.
from a user that it is difficult for her to operate the mouse
when wearing a dust cover. Case
turned out to be the plastic packaging in which the mouse was sold.
3. Another client of AST technical support was
it was proposed to send several copies of its defective
floppy disks A few days later a package arrived from her with their xero-
copies.
4. Another Compaq technical support employee is semi-
received a complaint from a certain man that his system did not count
transfers from floppy disks previously recorded files created using
using a word processor. After the search
possible electromagnetic fields and heating were unsuccessful
success, we managed to find out what the client was sticking on the disks
labels and then fed them into the typewriter to
print the necessary symbols.
5. The Dell service representative asked the customer to insert a floppy disk into
which he complained about, into the drive and close the latch. Client
asked him to wait a little, after whichin the tube
his steps were clearly heard across the room and the sound
slamming door.
6. Another Dell customer complained that he couldn't
I manage to send a fax from my machine. After 40 minutes
explanation, it turned out that he was trying to do this by pressing
"send" button and placing the sheet on the screen.
7. Another Dell customer complained that his
keyboard He left it to soak in soapy water for a day,
and then removed all the keycaps and washed them separately.
Material taken from "Computer Environment"
Dial Sir DENIS
People, what a blessing that our beloved Speccy doesn’t have these
idiots, maybe you know someone like that? A? If you know, write to
SPITE, let all Sinclairists know about this.
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