404120 05/20/01.
Hello, Vyacheslav Georgievich!
The subject of this appeal is very sad,
because the computer I purchased from
you exactly a year ago not so long ago decided
but refused to work. When you turn on the power
there is a lack of firmware menu,
and instead in the rectangle of the screen
"it's snowing" Does not give any effect
Removal (removal of boards, ROM, CPU, YM2149F
etc.
I would like to ask you
the possibility of repairing this system board
you are KAY, namely:
- are there any dealers in Volgograd (for
speed up repairs)?
- how will you arrange for the payment to be sent?
are you?
- payment for repairs (prepayment, I think).
Well, that's basically all. yes, I'm investing
marks for 6 rubles. The fact is that today
It's Sunday and I don't want to go to the post office
that one, it's a bit far away. I think that
this amount should be enough for your answer,
because I am not ordering advertising and I am not a consular
tation
05/20/2001.
404120 05/29/01.
Dear N.... N.N.!
I don’t have dealers in Volgograd.
Board (together with the drive controller)
must be sent according to the available
price list address by valuable parcel post, dropped
forging carefully (at least no worse
packaged than you received). Repair period -
ta (average, from the moment of receipt to the moment of
dispatch ment, byfact for last year) -
three weeks. Payment upon receipt of parcel
(cash on delivery). Repair price 25 USD
(10% of the price) in case
1). If you didn’t poke into the board (no need to res-
branding) with a soldering iron
2). If the board is not completely burned out.
Additional costs are added to the repair price
cost of parts, but this is at present times
change, kopecks. Sending it back to you - for
account f. (c) Nemo. Mail when you pay
will add an additional 5-10% for return
translation Total: approximately 150 rubles.
3. In such cases, more
report exactly WHAT you purchased. Poku-
It’s not the computer ASSEMBLY that has fallen, but the BOARDS,
- KAU, screw + adapter. Order received
/ completed 10.28.00 / 06.15.00. Warranty
(6 months) you ended a month before
breakage (counted from the moment of sending,
i.e. 10/28/00), date of sending the letter (by
postmark) 21.05.00.
IT IS VERY USEFUL to invest your stamps in full
amount, namely: 6 USD - 30 rub. (for May
2001). I'll explain why. In this case, you
You wouldn't have any questions about
how, how much when and so on. There is
standard repair procedure, with it you can
gather from letters/precedents, i.e.
how this happened with other users
ly IN FACT, how they were serviced and on
under what conditions and within what time frame (see "Open-
dug letters"!!). understand - "Open
letters" is not only ADVERTISING, and not
consultations only.ALL WRITINGS are printed
MA, and for REPAIRS and also for COMPLAINTS,
without any censorship.
(c) Nemo.
P.S.
By the way, in case of a brand complaint, you can
Do not invest AT ALL if the topic is not squal-
a real and not hidden attempt to get con-
sultation, and just like you, the need
repair.
It doesn't hurt to also mention that you
measured the supply voltage on the BOARD (as
this is recommended in the Operating Instructions
tation" - BP is YOURS - what type? maybe
supply voltage is six volts, i.e. re-
lights up AGAIN. In case you buy
fee (semi-finished product), YOU MUST BE ABLE TO KNOW THIS
DO, otherwise you need to
bathe the assembled computer.
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